PONCHO

Delivery

Dispatched from our Athens atelier every Wednesday and Friday with FedEx, fully tracked. Order by 12:00 (Athens time) on Saturday to make Wednesday's dispatch, or by 12:00 on Tuesday to make Friday's dispatch.

• Europe — €35 (complimentary over €400), typically 7–14 business days
• Greece — €15 (complimentary over €200), typically 4–7 business days
• Rest of World, incl. USA — €50 (complimentary over €400), typically 7–14 business days
• Russia — €80 (via CDEK), typically 7–14 business days

Within the EU the price at checkout is final — VAT included, nothing to pay on delivery. Outside the EU, import duties and local fees may apply and are the responsibility of the recipient.

Hassle-Free Returns Within 14 Days

If an item does not fit or is not quite right, returns are simple and straightforward.

How it works:

• Email support@inn7-fashion.com within 14 days of delivery
• We will send you a prepaid return label
• The return-shipping cost — the price of the return label — is deducted from your refund: €35 for EU & UK, €50 for the Rest of World. This is the cost of sending the item back, not a separate handling or restocking fee.
• Your refund is issued once we receive and inspect the return

What we need:

• Original INN7 security tags attached
• Brand tags still attached
• Item unworn and in original condition

Our customer service team is ready to help. View our complete returns policy